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Privacy at JOLENE
Your information,treated with care.
How JOLENE Beauty Clinic collects, uses and protects information when you visit our website or contact the clinic.
Effective 10 October 2026
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Read with clarity
Clarity is part of care.
Use the index to move directly to what matters, or read the document in sequence to understand how JOLENE approaches its responsibilities.
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Who this policy covers
This policy applies to information submitted through this website, our consultation and contact forms, newsletter registration, and direct communication with JOLENE Beauty Clinic. Clinical records created during care may also be governed by separate consent forms and healthcare record requirements.
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Information we collect
We may collect your name, contact details, treatment interests, messages, appointment information and newsletter preferences. If you become a patient, appropriately authorised team members may collect health history, assessment notes, photographs, consent records and treatment information needed to provide safe care.
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How we use information
We use information to respond to enquiries, arrange and manage appointments, assess suitability, provide requested care, maintain appropriate records, improve our services, protect the security of our systems, and send updates where you have chosen to receive them. We do not sell personal information.
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When information may be shared
Information may be shared with authorised clinicians, clinic personnel and carefully selected service providers who support secure hosting, communications, booking or professional services. We may also disclose information where required by applicable law or to protect patients, staff and the clinic. Access is limited to what is reasonably necessary.
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Retention and security
We retain information only for as long as needed for the purpose collected, professional record keeping, dispute resolution and applicable legal obligations. We use organisational and technical safeguards appropriate to the nature of the information, while recognising that no internet transmission can be guaranteed completely secure.
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Your choices and rights
Subject to applicable requirements, you may ask to access or correct your information, withdraw optional marketing consent, or raise a concern about its use. Some clinical and legal records cannot be deleted immediately. To make a request, contact the clinic using the details below so we can verify your identity and respond appropriately.
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Website data and cookies
Our website may use essential technologies required for operation and limited analytics to understand performance. Where consent is required, optional technologies should be used only after that choice is recorded. You can also manage cookies through your browser settings.
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Contact and updates
Questions about privacy can be sent to JOLENE Beauty Clinic, Shop GF-03, One Club House, District One, Dubai, UAE, or through the contact form on this website. We may update this policy when our services or requirements change; the effective date above shows the latest published version.
Before publication
This document should be reviewed by qualified legal and regulatory counsel before final approval, with actual contact, cookie and service-provider practices confirmed.
